×
×
  • UNMETERED.Direct/DSL - Facilities Maintenance

News: UNMETERED.Direct/DSL - Facilities Maintenance

Published: 2017.08.10 15:51:16

TELUS National Change Management would like to advise you of an upcoming network event. You are receiving this message because we have determined that there will be an impact to your service. Every effort will be taken to minimize this service interruption and we apologize for any inconvenience this may cause.

EMERGENCY RELEASE NUMBER(S): 1586945
LOCATION: Calgary, Alberta
START TIME (YYYY-MM-DD / 24 Hour Clock): 2017-08-12 01:01 - Mountain
END TIME (YYYY-MM-DD / 24 Hour Clock): 2017-08-12 06:00 - Mountain
ESTIMATED OUTAGE PER CIRCUIT: 10 Minutes
ACCESS REQUIRED: No
INITIATED BY: TELUS
REASON FOR EMERGENCY RELEASE:
TELUS will be performing an emergency maintenance on network elements in the area(s) shown above.

Our technicians have identified an equipment fault which is jeopardizing network stability. We will be repairing/replacing components
as required to restore normal operation and clear alarm conditions.

Please note that clients without a redundant connection will experience a loss of service for the duration shown above. Those clients
with a redundant connection will see reconvergence hits rather than outage time.